Privacy Policy

Welcome to Chantal’s Art Gallery.

Your privacy is important to us. This Privacy Policy explains how Chantal’s Art Gallery collects, uses, stores and protects your personal information when you visit our website, contact us, make an enquiry about an artwork or otherwise interact with us.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection legislation.

1. introduction

2. Who We Are

The data controller responsible for your personal information is:

Business / Website name: MARVION SL / Chantal’s Art Gallery
Website: www.chantalsartgallery.com
Data controller: Chantal Hulsman
Business address: Carrer Falcó 32, 03720 Benissa, Alicante
Country: Spain
Email: chantalsartgallery@gmail.com

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the email address above.

3. What Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact information: Your name, email address and telephone number, if provided.
Enquiry information: Information you include in messages or enquiries about our artwork, commissions or services.
Newsletter information: Your email address and any other information you provide when subscribing to updates, if this feature is available.
Technical information: Information such as your IP address, browser type, device information and website usage data, where collected through cookies or similar technologies.

We only collect personal information that is relevant and necessary for the purposes described in this policy.

We may collect personal information when you:

Complete a contact form on our website.
Send us an email or make an enquiry about an artwork.
Subscribe to our newsletter or updates.
Interact with our website, including through cookies and analytics technologies.
Contact us through social media or other communication channels.

4. How We Collect Your Information

We use your personal information for the following purposes:

To respond to questions, messages and enquiries.
To provide information about our artwork, availability and potential purchases.
To communicate with you regarding artwork, commissions or other services you have requested.
To send newsletters or updates, where you have given your consent.
To manage and improve our website and visitor experience.
To comply with applicable legal and regulatory obligations.

We do not use your personal information for purposes that are incompatible with those described in this policy.

5. How We Use Your Personal Information

6. Legal Basis for Processing

Under GDPR, we process personal information on the following legal grounds, as applicable:

Consent: When you subscribe to newsletters or agree to optional cookies.
Pre-contractual steps: When you contact us about purchasing artwork, commissions or other services.
Contractual necessity: When processing is necessary to fulfil an agreement with you.
Legal obligations: When we are required to retain or disclose information under applicable law.
Legitimate interests: To respond to general enquiries, maintain website security and improve our website, provided these interests do not override your rights and freedoms.

7. How We Store and Protect Your Information

Our website is hosted on the Wix.com platform. Information submitted through our website may be stored and processed using Wix's systems and services. Wix provides website hosting and related technical infrastructure, including data storage and security features.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

We do not sell or rent your personal information to third parties. We may share relevant information with trusted service providers where necessary to operate our website and business, including:

Wix.com: Website hosting, forms and related website services.
Email service providers: To communicate with you and manage enquiries or newsletter subscriptions.
Analytics providers: To understand website traffic and improve our website, where applicable.
Payment providers: If you purchase artwork or other products through our website.

These providers may process personal information on our behalf or in accordance with their own privacy policies. We may also disclose information where required by law or by a competent public authority.

8. Sharing Your Personal Information

9. International Data Transfers

Some of our service providers, including Wix and its associated service providers, may process or store personal information outside the European Economic Area (EEA). Where personal data is transferred internationally, appropriate safeguards must be in place in accordance with applicable data protection legislation. For more information about how Wix handles personal information, please consult its Privacy Policy: https://www.wix.com/about/privacy

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected. For example:

Contact and enquiry information is retained for as long as necessary to respond to and manage your enquiry.
Newsletter information is retained until you unsubscribe or withdraw your consent.
Information required for legal or accounting purposes is retained for the periods required by applicable law.
Technical and cookie-related information is retained according to the relevant cookie settings and retention periods.

When personal information is no longer needed, it will be securely deleted or anonymised where appropriate.

10. How Long We Keep Your Information

11. Your Data Protection Rights

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected. For example:

Contact and enquiry information is retained for as long as necessary to respond to and manage your enquiry.
Newsletter information is retained until you unsubscribe or withdraw your consent.
Information required for legal or accounting purposes is retained for the periods required by applicable law.
Technical and cookie-related information is retained according to the relevant cookie settings and retention periods.

When personal information is no longer needed, it will be securely deleted or anonymised where appropriate.

12. Cookies and Similar Technologies

Our website uses cookies and similar technologies to ensure the website functions correctly and, where applicable, to analyse website traffic and improve the visitor experience.

Some cookies are essential for the operation of the website. Other cookies, such as analytics or marketing cookies, may require your consent before they are activated.

You can manage your cookie preferences through the cookie banner or cookie settings available on our website. For more information, please refer to our separate Cookie Policy.

13. Links to Third-Party Websites and Social Media

Our website may contain links to third-party websites and social media platforms, including Instagram and other external services. When you visit these websites or interact with their content, their own privacy policies and terms of use apply. Chantal’s Art Gallery is not responsible for the privacy practices or content of external websites.

Our website is not specifically directed at children, and we do not knowingly collect personal information from children without the appropriate legal authorisation.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the situation.

14. Children's Privacy

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legislation. Any updates will be published on this page, together with the revised update date. We encourage you to review this page periodically.

16. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Chantal’s Art Gallery
Website: www.chantalsartgallery.com
Email: chantalsartgallery@gmail.com
Location: Costa Blanca, Spain